Learning Forum

[yu.zhu14]

Hi all,

My ANSYS worked fine before but I encountered the following error after I restarted my PC (a mandatory restart to update Windows 10):

''Ansys Workbench has stopped working''

I have tried to reinstall the software and delete all the files in the folder %AppData%/Ansys but nothing worked.

I have tried to open both versions of 19.2 and 2020 R2 and the same error appeared.

Any suggestions on this would be appreciated.

Yours,

Yu

[Akshay Maniyar]

Can you please check the below link.
/forum/discussion/8662/workbench-stopped-working-after-win10-update
Many solutions are discussed.
Regards amaniyar

[yu.zhu14]

Hi @amaniyar Thanks a lot for your reply and sharing of the link.
I tried the methods suggested in the post but the error is still here.
I think it should be related to my latest updates since it worked fine previously so I deleted my latest update but the error persists.
Any further suggestions would be appreciated.
Yours Yu

[Akshay Maniyar]

Can you please check by clearing %temp% files.
Regards amaniyar

[yu.zhu14]

Hi @amaniyar I tried to restart PC again and it finally started working.
Thanks for your help!
Yours Yu

[Akshay Maniyar]

Its great. It worked for you. You can close the question as it is solved.
regards amaniyar