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[FAQ]

You may also observe that KeyShot opens, but no further action occurs.

The following items might be missing which would cause the link to KeyShot to fail

1. There are 2 environment variables that get created in Windows upon installing KeyShot:

KEYSHOT_EXTERNAL_LICENSE_FOLDER=C:Program FilesSpaceClaim
This one typically points to the SpaceClaim installation directory if you’ve purchased your KeyShot capability through us.

KEYSHOT6=C:UsersPublicDocumentsKeyShot 6
Make sure both of those are present and linked to the correct locations.

2. Add the following programs to Firewall exceptions

C:Program FilesKeyShot6binkeyshot_daemon.exe
C:Program FilesKeyShot6binkeyshot6.exe

3. If you are still encountering problem, then it is suggested to reinstall Keyshot and/or SpaceClaim.
– Please be sure to run the Setup by Right-click > Run As Administrator.
– Disable any anti-virus or blocking programs as needed during installation.