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  3. Error: RSM cluster master/node service has stopped working RSM jobs are not going to the queue in R19.1.

Error: RSM cluster master/node service has stopped working RSM jobs are not going to the queue in R19.1.

Tagged: 19.1, Installation/Licensing/Systems, Mechanical - SYS, Remote Solve, rsm
    • April 5, 2023 at 2:32 pm
      FAQFAQ
      Participant

      Issue was due the Arcmaster and Arcnode services were running as user privilege instead of Admin privilege. Solution: 1. Kill both arcmaster and arcnode process from taskmanager which is running with user account. 2. Cmd (Run as administrator). 3. C:Program FilesANSYS Incv190RSMARCtoolswinx64installservice.cmd -arcmaster 4. C:Program FilesANSYS Incv190RSMARCtoolswinx64installservice.cmd -arcnode

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