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  3. Error: “Did not upload file – Error: The hostid in the license file is not a valid hostid for this machine” When check the Host ID in the option “Get System Hostid information” of ANSYS License Management Center. The error says “Attempt to retrieve valid MAC addresses failed”

Error: “Did not upload file – Error: The hostid in the license file is not a valid hostid for this machine” When check the Host ID in the option “Get System Hostid information” of ANSYS License Management Center. The error says “Attempt to retrieve valid MAC addresses failed”

Tagged: 19, Incorrect License, Installation/Licensing/Systems, licensing, Workbench Platform - SYS
    • April 5, 2023 at 2:32 pm
      FAQFAQ
      Participant

      The error says “Attempt to retrieve valid MAC addresses failed” means ANSYS License Manager is not able to see the MAC address of the machine. It happened because a package “The Linux Standards Base (redhat-lsb)” would be missing on linux OS. Kindly install that package and after that try to install the ANSYS license.

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