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  3. When I run desk top version of Additive Print (19.0.2), I am getting an error indicating that the License Manager version is out of date. The latest LM version is already installed. What is the solution?

When I run desk top version of Additive Print (19.0.2), I am getting an error indicating that the License Manager version is out of date. The latest LM version is already installed. What is the solution?

Tagged: Additive Print, additive-manufacturing, structural-mechanics
    • April 5, 2023 at 2:31 pm
      FAQFAQ
      Participant

      The full error message is: ANSYS LICENSE MANAGER ERROR:Your version of the ANSYS license manager software is out of date. Please download and install the current ANSYS license manager from the ANSYS Customer Portal. The version of the license server 2325@***********.win.ansys.com [1.9.0] must be greater or equal to the client AM_PRINT_MODULE version [1.9.1]. This occurs only when Discovery Tools are installed before Additive Print. Discovery client is using a newer LM version than Additive Print . The Additive Print install will not overwrite it because the ‘about_licadmin’ file is newer and it is shared by both the client and LM install. The workaround is to uninstall Discovery tools and install AM first. This issue should be corrected in R19.1.

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