Resolving error related to ANSYS Additive Prep in 2019 R2 version.
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Problem:Â Â When opening Discovery SpaceClaim 2019 R2 via enterprise (floating) license, you may receive one of the following license errors:
Error message1:Â If you are still running the 2019 R1 License Manager, you will see below error:
Request name 16064 does not exist in the licensing pool.
Error message2:Â If you are still running the 2019 R2 License Manager, you will see below error:
Capability ANSYS Additive Prep does not exist in ANSYS licensing pool.
Cause: This error is a known issue we have seen with the 2019R2 product. SpaceClaim will still open after clicking OK.
Recommended Solution: If you are still using ANSYS License manager version 2019 R1, please update it to 2019 R2. Next, to stop this error from popping up, once in SpaceClaim, go to File->SpaceClaim Options->Add-Ins and uncheck Additive add-in.
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