Learning Forum

[Lukas Bruggeman]

Hi, i have been using ACP lateley and now all of a sudden I have this error. I think I have to edit something in the code or something. I have tried downloading and re-installing it but that also doesn't work. I hope you guys can help me fix this!

[Ashish Khemka]

Hi,

Can you try doing an APPDATA reset? Try the following steps:

1. Close all the open Ansys programs.
2. Go to Start -> Run
3. Type %APPDATA%  
4. Open Ansys folder
5. Rename the existing Ansys version from vXXX to vXXX_old.
6. Launch Ansys, the settings would have been reset now.

Regards,

Ashish Khemka

[Lukas Bruggeman]

Yes that worked!

Thank you very much.

 

Kind regards,

Lukas Bruggeman

[Ashish Khemka]

Thanks, Lukas, for the update.

Regards,

Ashish Khemka