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Discuss installation & licensing of our Ansys Teaching and Research products.

UI error – Lumerical Multiphysics

    • AaronHuang
      Subscriber

      Hi,

      The pop-up window "Edit Material Properties" for Solid alloy was scrambled up, as shown below. The other pop-up windows are normal, I've tried restarting the application and computer, but it still scrambled up! How can I solve this problem?

      Many thanks!

    • George Karnos
      Ansys Employee
      Make sure no Ansys programs are running
      Under %APPDATA%\Ansys you should see a directory associated with the version you are running:
      EX: for 2021 R2 you will see: %APPDATA%\Ansys\v212
      Rename v212 to v212.old
      Now try again.
    • Lito
      Ansys Employee
      Also remove the 'Lumerical Device.ini' file from the %APPDATA%\Lumerical\ folder.

    • AaronHuang
      Subscriber
      and Thank you for the responses, I tried both pieces of advice, but the UI is still a mess.




    • Lito
      Ansys Employee
      This could be an issue with your graphics/display. Try the following:
      See this post for suggestions Use a display resolution around 1920x1080, or
      Disable "3D display mode"
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