thinclient_drives connection – is there any way to re-establish the connection?

- February 25, 2025 at 10:59 am
  
  Jon Powell
  Subscriber
  
  Is there any way to re-establish the connection to thinclient_drives when connected to a Linux VM via RDP? Ansys Cloud Direct has functions to re-establish file transfer via CLI or via the app, are there any CLI functions for this on Ansys Access?
- February 28, 2025 at 11:14 am
  
  Amber Kurmi
  Forum Moderator
  
  Hi Jon,
  Could you please try rebooting the machine and let us know the outcome. If you are trying to transfer a large files, we would recommend using Winscp.
  If you have any futher query. Please raise a support ticket, we will be happy to assist you on the issue:
  https://innovationspace.ansys.com/forum/forums/topic/how-to-get-direct-technical-support-on-ansys-access-on-microsoft-azure/
  Regards,
  Amber Kurmi
- February 28, 2025 at 11:24 am
  
  Jon Powell
  Subscriber
  
  Hi Amber. Rebooting the VM re-establishes the connection. Is it not possible to re-establish the connection within the RDP session? On that occasion I did not want to close the RDP session.
- March 3, 2025 at 5:38 pm
  
  Amber Kurmi
  Forum Moderator
  
  Jon, Try running Command: fusermount -u /home/superadmin/thinclient_drives. Close and reopen RDP session.
- March 4, 2025 at 1:39 pm
  
  Jon Powell
  Subscriber
  
  Thanks Amber. Will try that next time I lose the connection. Since last week it hasn't been lost again.