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Ansys Free Student Software

Ansys Free Student Software

Topics cover installation and configuration of our free student products.

Thermal Desktop Unable to get License

    • natalee.stepaniants
      Subscriber

      Where am I going wrong? I have a student license from my university. I have Thermal Desktop, AutoCAD 2024, and SindaFluint all installed. Here's exactly what I do:

      Licensing Portal:  Activations > Active Entitlements > Select Active Server > Generate; 

      Ansys License Management Center: Get System Hostid Information > first MAC Address (E) > Save To Fill;

      Licensing Portal: Activations > Manage Activations > Rehost > “Upload license” select saved file from > Download existing license file

      Ansys License Management Center: Add a license file > Browse > select license file >View Status/Start/Stop License Manager > Start

      Ansys Licensing Settings: Port: 1055 > Server 1: the hostname of the activated license

       

      When I attempt to launch thermal desktop, I am met with the following error: "Unable to get a license. Thermal Desktop will now terminate."

    • Rajeshwari Jadhav
      Ansys Employee

      Hi Natalee,

      From user end (where thermal desktop is installed), launch Ansys Licensing Setting as an admin> license server> enter port no. and hostname> click on test green checkmark should appear> save it> click on feature in use tab t verify if all increments are visible.

      If you don't have admin access, launch environment variables> under user variable add below variable

      variable name: ANSYSLMD_LICENSE_FILE

      variable value: portno.@hostname     //replace portno. and hostname with exact value.

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