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3D Design

3D Design

Topics related to Ansys Discovery and Ansys SpaceClaim.
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  3. Subscription Renewal Status Being Reviewed

Subscription Renewal Status Being Reviewed

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    • March 10, 2022 at 2:17 pm
      mouang.lee
      Subscriber

      Hello,

      Our users are having issues getting SpaceClaim to work.

      Our buyer mentioned that the status was still being reviewed according to the email he received.

      Thank you,

      Mouang Lee

    • March 10, 2022 at 2:23 pm
      Subashni Ravichandran
      Forum Moderator

      Hello KingKord

      Can you please share the customer's details (email id, Company Id and PO number) via email?

      I can check from my end and let you know.

      You can send the email to ansys-discovery-support@ansys.com

    • March 10, 2022 at 7:43 pm
      mouang.lee
      Subscriber

      I replied to the email I got from you. Let me know if you need the info on here.

    • March 11, 2022 at 11:00 am
      Subashni Ravichandran
      Forum Moderator

      Hello KingKord

      Thanks for sharing the details.

      I see no information relating tot he PO number you have shared. 

      Can you please check with your seller?

      I also do not see any information on the email id shared, although I do see a registered account with your email id but no licenses associated with it.

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