Learning Forum

[KonstantinosM]

Hello Ansys family,

So the problem I have is that whenever I press the results icon in fluid flow the above message pops up. I read couple of things in the forum, like:

-installing all of the prereq files again,

-opened the CFX from start menu (success)

But the problem is not quite fixed. I don't know how to import my model into the CFX app manually.

I had the 2020 R1 version initially with the same problem, now I uninstalled it and installed the R2 version all over again and the problem is still there.

Please help,

Regards,

Konstantinos

[Karthik Remella]

Hello,nI'm moving this post to the 'Installation' category for better alignment.nThanks.nKarthikn

[tsiriaks]

Launch Product & CAD Configurations tool with 'run as administrator' -> Configure Products and CADs , then configure all products. Make sure CFD Post is in this list as wellnIf that doesn't work, post the output of 'set' command (without quotes) from CMD Promptn

[KonstantinosM]

Dear Mr. Array ,nThank you for your reply.nSo the following thing shows up,n

[KonstantinosM]

Dear Array ,nNo, there isn't any install.err file in the directory you asked. nThe following is the output of set command:nnALLUSERSPROFILE=C:\ProgramDatanANSYS202_DIR=C:\Program Files\ANSYS Inc\ANSYS Student\v202\ANSYSnANSYS_SYSDIR=winx64nANS_OLD_ATTACH=1nAPPDATA=C:\Users\kosta\AppData\RoamingnAWP_LOCALE202=en-usnAWP_ROOT202=C:\Program Files\ANSYS Inc\ANSYS Student\v202nCADOE_LIBDIR202=C:\Program Files\ANSYS Inc\ANSYS Student\v202\CommonFiles\Language\en-usnCommonProgramFiles=C:\Program Files\Common FilesnCommonProgramFiles(x86)=C:\Program Files (x86)\Common FilesnCommonProgramW6432=C:\Program Files\Common FilesnCOMPUTERNAME=KONSTANTINOSnComSpec=C:\Windows\system32\cmd.exenDriverData=C:\Windows\System32\Drivers\DriverDatanFPS_BROWSER_APP_PROFILE_STRING=Internet ExplorernFPS_BROWSER_USER_PROFILE_STRING=DefaultnHOMEDRIVE=C:nHOMEPATH=\Users\kostanLOCALAPPDATA=C:\Users\kosta\AppData\LocalnLOGONSERVER=\\KONSTANTINOSnLSTC_LICENSE=ANSYSnNUMBER_OF_PROCESSORS=8nOneDrive=C:\Users\kosta\OneDrivenOneDriveConsumer=C:\Users\kosta\OneDrivenOS=Windows_NTnPath=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\System32\OpenSSH\;C:\Program Files\NVIDIA Corporation\NVIDIA NvDLISR;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Users\kosta\AppData\Local\Microsoft\WindowsApps;nPATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSCnPROCESSOR_ARCHITECTURE=AMD64nPROCESSOR_IDENTIFIER=Intel64 Family 6 Model 126 Stepping 5, GenuineIntelnPROCESSOR_LEVEL=6nPROCESSOR_REVISION=7e05nProgramData=C:\ProgramDatanProgramFiles=C:\Program FilesnProgramFiles(x86)=C:\Program Files (x86)nProgramW6432=C:\Program FilesnPROMPT=$P$GnPSModulePath=C:\Program Files\WindowsPowerShell\Modules;C:\Windows\system32\WindowsPowerShell\v1.0\ModulesnPUBLIC=C:\Users\PublicnP_SCHEMA=C:\Program Files\ANSYS Inc\ANSYS Student\v202\AISOL\CADIntegration\Parasolid\PSchemanSESSIONNAME=ConsolenSystemDrive=C:nSystemRoot=C:\WindowsnTEMP=C:\Users\kosta\AppData\Local\TempnTMP=C:\Users\kosta\AppData\Local\TempnUSERDOMAIN=KONSTANTINOSnUSERDOMAIN_ROAMINGPROFILE=KONSTANTINOSnUSERNAME=konstantinosnUSERPROFILE=C:\Users\kostanwindir=C:\Windowsn

[KonstantinosM]

Array I downloaded 2019 R3 and tried again but the same thing happened unfortunately.n nC:\Users\kosta>setnALLUSERSPROFILE=C:\ProgramDatanANSYS195_DIR=C:\Program Files\ANSYS Inc\ANSYS Student\v195\ANSYSnANSYS_SYSDIR=winx64nANS_OLD_ATTACH=1nAPPDATA=C:\Users\kosta\AppData\RoamingnAWP_LOCALE195=en-usnAWP_ROOT195=C:\Program Files\ANSYS Inc\ANSYS Student\v195nCADOE_LIBDIR195=C:\Program Files\ANSYS Inc\ANSYS Student\v195\CommonFiles\Language\en-usnCommonProgramFiles=C:\Program Files\Common FilesnCommonProgramFiles(x86)=C:\Program Files (x86)\Common FilesnCommonProgramW6432=C:\Program Files\Common FilesnCOMPUTERNAME=KONSTANTINOSnComSpec=C:\Windows\system32\cmd.exenDriverData=C:\Windows\System32\Drivers\DriverDatanHOMEDRIVE=C:nHOMEPATH=\Users\kostanLOCALAPPDATA=C:\Users\kosta\AppData\LocalnLOGONSERVER=\\KONSTANTINOSnLSTC_LICENSE=ANSYSnNUMBER_OF_PROCESSORS=8nOneDrive=C:\Users\kosta\OneDrivenOneDriveConsumer=C:\Users\kosta\OneDrivenOS=Windows_NTnPath=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\System32\OpenSSH\;C:\Program Files\NVIDIA Corporation\NVIDIA NvDLISR;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Users\kosta\AppData\Local\Microsoft\WindowsApps;nPATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSCnPROCESSOR_ARCHITECTURE=AMD64nPROCESSOR_IDENTIFIER=Intel64 Family 6 Model 126 Stepping 5, GenuineIntelnPROCESSOR_LEVEL=6nPROCESSOR_REVISION=7e05nProgramData=C:\ProgramDatanProgramFiles=C:\Program FilesnProgramFiles(x86)=C:\Program Files (x86)nProgramW6432=C:\Program FilesnPROMPT=$P$GnPSModulePath=C:\Program Files\WindowsPowerShell\Modules;C:\Windows\system32\WindowsPowerShell\v1.0\ModulesnPUBLIC=C:\Users\PublicnP_SCHEMA=C:\Program Files\ANSYS Inc\ANSYS Student\v195\AISOL\CADIntegration\Parasolid\PSchemanSESSIONNAME=ConsolenSystemDrive=C:nSystemRoot=C:\WindowsnTEMP=C:\Users\kosta\AppData\Local\TempnTMP=C:\Users\kosta\AppData\Local\TempnUSERDOMAIN=KONSTANTINOSnUSERDOMAIN_ROAMINGPROFILE=KONSTANTINOSnUSERNAME=konstantinosnUSERPROFILE=C:\Users\kostanwindir=C:\Windowsnnthat's what appeared in this version.nnThank you in advance n

[tsiriaks]

What is the file name of the installation package that you used ?nPlease post the content of install.log from C:\Program Files\ANSYS Inc\ANSYS Student\  , you can just show the part that's for version 2020 R2nDo you have nC:\Program Files\ANSYS Inc\ANSYS Student\v202\commonfiles\configs\winx64\config\AnsConfigCFDPost.exe nIf so, run this with 'run as administrator'nIf not, do you have other files in this directory ?n

[KonstantinosM]

Array nFile name of the installation package I used: ACADEMICSTUDENT_2019R3_WINX64nnContent of install.log (I installed 2020R1, then 2020R2 and lastly 2019R3):nContent has too many characters to post as a comment but it ends like that:nAdding write permissions for Users and Administrators group ...nRunning C:\Program Files\ANSYS Inc\ANSYS Student\v195\commonfiles\configs\winx64\config\AnsConfigCFX.exenConfiguring ANSYS Viewer ...nRunning C:\Program Files\ANSYS Inc\ANSYS Student\v195\commonfiles\configs\winx64\config\AnsConfigSpaceClaim.exenConfiguring ACP ...Running C:\Program Files\ANSYS Inc\ANSYS Student\v195\commonfiles\configs\winx64\config\AnsConfigACP.exenConfiguring Help ...Running C:\Program Files\ANSYS Inc\ANSYS Student\v195\commonfiles\configs\winx64\config\AnsConfigHelp.exennANSYS Internet Doc has been configured.nRunning C:\Program Files\ANSYS Inc\ANSYS Student\v195\commonfiles\configs\winx64\config\AnsConfigCHEMKIN.exenRunning C:\Program Files\ANSYS Inc\ANSYS Student\v195\commonfiles\configs\winx64\config\AnsConfigFORTE.exenRunning C:\Program Files\ANSYS Inc\ANSYS Student\v195\commonfiles\configs\winx64\config\AnsConfigFENSAP.exenRunning C:\Program Files\ANSYS Inc\ANSYS Student\v195\aisol\..\commonfiles\CAD\bin\winx64\Ans.CadInt.CADConfigurationUtility.exenLog files is C:\Program Files\ANSYS Inc\ANSYS Student\v195\CADConfigLogs\Latest\CADConfigurationMgr.logMessageLogger.logFilePath is C:\Program Files\ANSYS Inc\ANSYS Student\v195\CADConfigLogs\Latest\CADConfigurationMgr.logErrorLogger.errorFilePath is C:\Program Files\ANSYS Inc\ANSYS Student\v195\CADConfigLogs\CADConfigurationMgr.errPrerequisites ..... Configure SuccessSCDM Workbench PlugIn ..... Configure SuccessnnSuccessfully created file associations.nnnInstallation Complete: Τετ Οκτ 7 14:08:25 2020nnI have these in the location you asked:n