R.19.2 Issues

- December 6, 2018 at 6:57 pm
  
  Mohammed12
  Subscriber
  
  Hello All,
  
  I just installed Ansys R19.2 and it have a running issue as the help panel is not showing any words in it, the meshing is not even completed for any bodies despite how simple it is. it just get stuck on the 56% or 100% sometimes but its not passing it no matter how long I left it, also I would like some help in flow through pipe simulation can't find proper videos on the tutorials if you know how to, you can contact me through my personal e-mail Mohamed_maca@outlook.com
  
  P.S
  
  PC Spec.
  
  GTX 1050ti 4GB
  
  8GB Ram
  
  i7-7700HQ CPU @ 2.80GHz
  
  Windows 10 Pro 64-bit
  
  # all the prerequisites are there
  
  Thanks & Regards
- December 7, 2018 at 7:55 am
  
  Keyur Kanade
  Ansys Employee
  
  i am moving this to installation category. once you get your installation correct, please create new threads for flow related questions.
  
  please note that as ansys employee, we can not download any attachments.
- December 7, 2018 at 4:23 pm
  
  tsiriaks
  Ansys Employee
  
  Hi Mohammed12,
  
  Please launch CMD Prompt, then type
  
  dxdiag
  
  then “enter”
  
  The DirectX Diagnostic Tool pop-up window should appear.
  
  Post the screenshots of System and Display # tabs
  
  Thank you,
  
  Win
- December 8, 2018 at 10:31 am
  
  Mohammed12
  Subscriber
  
  here the two screen shots
- December 10, 2018 at 7:06 pm
  
  tsiriaks
  Ansys Employee
  
  Hi Mohammed12,
  
  Your monitor is not utilizing your Nvidia Geforce GTX 1050ti card.
  
  See if your Nvidia Control Panel has this setting: Right click on the desktop then launch Nvidia Control Panel >> Manage 3D settings >> set Preferred graphics processor to be "High-performance NVIDIA processor.
  
  If yours doesn't have this setting, you may need to disable your Intel graphics in BIOS level. I would recommend to consult with someone who is adept in doing this stuff to make sure you don't mess up anything in BIOS.
  
  Thanks,
  
  Win