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Proxy Server Issues

- September 19, 2024 at 1:23 pm
  
  Tim Dukes
  Subscriber
  
  Hi Support,
  Can I send over the .ansys folder found in TEMP for you to take a look at regarding licensing privately.
  We have followed the instructions for proxy server - https://innovationspace.ansys.com/knowledge/forums/topic/proxy-server-configuration/?template=discovery but are still having issues with licensing. When doing a manual activation it connects to the server and then times out/denied.
  If you are able to look through the temp folder and let me know if there is anything else we can try.
  Best Regards,
  Tim Dukes
- September 23, 2024 at 11:55 am
  
  Rajeshwari Jadhav
  Ansys Employee
  
  Hi Tim,
  Can you please share the screenshot of errors, first?
  Also launch Ansys Licensing Settings> click on feature in use tab and share a screenshot of it too.
  If needed, we can look at .ansys folder later.

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