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3D Design

3D Design

Topics related to Ansys Discovery and Ansys SpaceClaim.
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  3. Proxy Server Issues

Proxy Server Issues

    • September 19, 2024 at 1:23 pm
      Tim Dukes
      Subscriber

      Hi Support, 

      Can I send over the .ansys folder found in TEMP for you to take a look at regarding licensing privately.

      We have followed the instructions for proxy server - https://innovationspace.ansys.com/knowledge/forums/topic/proxy-server-configuration/?template=discovery but are still having issues with licensing. When doing a manual activation it connects to the server and then times out/denied.

      If you are able to look through the temp folder and let me know if there is anything else we can try.

      Best Regards,

      Tim Dukes

       

    • September 23, 2024 at 11:55 am
      Rajeshwari Jadhav
      Ansys Employee

      Hi Tim,

      Can you please share the screenshot of errors, first?

      Also launch Ansys Licensing Settings> click on feature in use tab and share a screenshot of it too.

      If needed, we can look at .ansys folder later.

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