Learning Forum

[Philipp Vogel]

Hello,

after requesting a Trial Version of Discovery i cannot open the program. It has it has troubles with initializing.

[Charudatta Bandgar]

Hello Philipp Vogel

Please try installing the latest redistributable. You can try installing the appropriate one from here: Latest supported Visual C++ Redistributable downloads | Microsoft Docs.

Please try installing the VC_redist.x64.exe and vc_redist.x86.exe for Visual Studio 2015, 2017, 2019 and 2022 package. If they already have 2015 installed, you may need to uninstall before installing this downloaded version.

 

If that does not help, trying to update the graphic card drivers to the latest ones from NVIDIA website. Which discovery version are you using right now?

[Philipp Vogel]

Hello,

Drivers updated, but still the same error. Discovery 2022 R2.

[Charudatta Bandgar]

Philipp Vogel Did you also install the redistributables? 

Try completely disabling the intel GPU.

[Philipp Vogel]

yes, i think it may be more a licensing server problem since i can't ping the licensing server.