Learning Forum

[Flávio Lopes]

I am learning how to use the 15.0 ansys maxwell, which is the one the company I work for owns, and I am having some troubles with the graphics, when the mouse moves over the object the problem in the print happens. I was just using besides it but it is becoming harder to continue. I already tried to solve it by updating the graphic card's drive but the problem remains. Someone knows how to solve it?

 

[VJ]

15.0 is old and unsupported by Ansys. We highly recommend upgrading to a newer supported version. 

What is the graphics card and driver version on the remote machine and your workstation? 

[Flávio Lopes]

the graphic card is nvidia quadro 2000 and the driver version is 21.21.13.7783

[VJ]

can you please check if there is a newer driver available in the nvidia website? Also, try updating the graphics on the workstation through which you're remoting 

[Flávio Lopes]

I was using the software remotely so I tried to use directly in the machine it was installed and it worked with no problems. 

I have no problems now.

[Flávio Lopes]

 

 

 

 

[VJ]

Awesome! If you're all set, please click 'Close Topic' to close this thread. :)