Learning Forum

[inigofn99]

I have problems when I open the Mesh mode, because I don't know why but I always get the same message (photo attached). How can I solve it?

[Rajeshwari Jadhav]

 

Hi Inigo,

Run the ProductConfig.exe from C:\Program Files\Ansys Inc\v2xx  and configure the application again, by right-clicking the productconfig.exe file and select “Run as Administrator”> Unconfigure products then configure again by selecting all options. Make sure you run this as administrator and install all the prerequisites.

Let me know if this helps you

 

[inigofn99]

I have done what you said, but the error still remains. I am importing .igs file, I don't know if there is any problem with that, or if I need to get any CAD program installed.

 

Any other options I can look for?

[Rajeshwari Jadhav]

Hi Inigo,

Which CAD program are you using?

[inigofn99]

I am creating the geometry using Design Modeler (I don't know if that's what you mean).

[Rajeshwari Jadhav]

Hi Inigo,

Mostly design modeler should not have any issues while importing model then too view the below link IGES (*.igs, *.iges) (ansys.com)

Let me know if this helps you to resolve the issue, if not then please contact your Ansys Account Manager to have a direct session. Let me know who is your Account Manager?