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Problem with Mesh

- July 18, 2024 at 5:40 pm
  
  inigofn99
  Subscriber
  
  I have problems when I open the Mesh mode, because I don't know why but I always get the same message (photo attached). How can I solve it?
- July 23, 2024 at 11:39 am
  
  Rajeshwari Jadhav
  Ansys Employee
  
  Hi Inigo,
  Run the ProductConfig.exe from C:\Program Files\Ansys Inc\v2xx and configure the application again, by right-clicking the productconfig.exe file and select “Run as Administrator”> Unconfigure products then configure again by selecting all options. Make sure you run this as administrator and install all the prerequisites.
  
  Let me know if this helps you
- July 26, 2024 at 9:03 am
  
  inigofn99
  Subscriber
  
  I have done what you said, but the error still remains. I am importing .igs file, I don't know if there is any problem with that, or if I need to get any CAD program installed.
  
  Any other options I can look for?
- July 26, 2024 at 2:25 pm
  
  Rajeshwari Jadhav
  Ansys Employee
  
  Hi Inigo,
  Which CAD program are you using?
- July 29, 2024 at 1:41 pm
  
  inigofn99
  Subscriber
  
  I am creating the geometry using Design Modeler (I don't know if that's what you mean).
- July 30, 2024 at 12:24 pm
  
  Rajeshwari Jadhav
  Ansys Employee
  
  Hi Inigo,
  Mostly design modeler should not have any issues while importing model then too view the below link IGES (*.igs, *.iges) (ansys.com)
  Let me know if this helps you to resolve the issue, if not then please contact your Ansys Account Manager to have a direct session. Let me know who is your Account Manager?

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