We’re putting the final touches on our new badges platform. Badge issuance remains temporarily paused, but all completions are being recorded and will be fulfilled once the platform is live. Thank you for your patience.
Ansys Products

Ansys Products

Discuss installation & licensing of our Ansys Teaching and Research products.

Problem with ANSYS installation

TAGGED: 

    • franklin.guzman1
      Subscriber

      Hello,

      I have been trying to install ANSYS Student 2024 R2, I have followed all the steps of the installer, but when I get to the installation process itself, a critical error occurs.
      Initially the error that I got was the following: "uninst_data.dat"
      I checked the files and none existed with that name.
       
      But, now I get a critical error but I have no information about it.

      When I try to close the tab I get the following:

      I hope you can give me an answer.

    • EO
      Subscriber

      Hey, whilst I'm not an ansys employee, I've had to deal with what I think is the same issue.
      What I did to fix it was I hunted down and deleted ALL files the Ansys installer installed during my first install attempt. Although this shouldn't matter, I made sure the c drive location for Ansys was separate to the location I extracted the zip file in.

      Best of luck

Viewing 1 reply thread
  • You must be logged in to reply to this topic.