Learning Forum

[Roberto]

Hello

I have a client who updated his graphics card drivers and now the file preview doesn't work for him anymore , if I hover over it with the mouse explorer solves it loads after which it generates this error ( not in all files)
I have already tried to reinstall SpaceClaim , how can I solve it?

[Devendra Badgujar]

Hello Roberto Please send me a recent SpaceClaim log file (from the error session).

The SpaceClaim log files can be found in C:UsersAppDataRoamingSpaceClaimLog Files.
(Sometimes the AppData folder is hidden. To find it, type %appdata% into the file path and press enter)

Regards. 

[Roberto]

Hello Devendra Badgujar

I have told the customer to update the Microsoft.net , he will let me know if that will solve it

Regards

[Devendra Badgujar]

Roberto 

Sure, thanks. Let me know how it goes. 

Regards.