Open “RSDOC” files

- July 30, 2018 at 6:43 am
  
  nicolas bouley
  Subscriber
  
  Open "RSDOC" files Hello, I need to create a sheet metal box around the electronic components create with "RS software" but it is impossible to import into "Spaceclaim". I receive this message: You have reached the limit of the number of DesignSpark files allowed for import with ANSYS SpaceClaim. Please contact support for any questions. What is the problem?
- July 30, 2018 at 6:31 pm
  
  Brian Bueno
  Ansys Employee
  
  nicolas
  
  Discovery SpaceClaim should have a very high limit on the number of conversions.
  
  Is this error appearing in Discovery SpaceClaim, or on an older version of the software (such as SpaceClaim 17.2)?
- July 30, 2018 at 7:33 pm
  
  nicolas bouley
  Subscriber
  
  Thank you for the answer, this error appears with Discovery spaceClaim 19.1.(see the ScreenShot) This is very restrictive because "RS Allied" have most of this electronic components in the "RSDOC" files.
- July 31, 2018 at 1:10 pm
  
  Brian Bueno
  Ansys Employee
  
  nicolas
  
  Thanks for that information. I'm having our team look into this issue further, as one of my colleagues has reported a similar problem.
  - July 31, 2018 at 1:59 pm
    
    nicolas bouley
    Subscriber
    
    BBueno_ANSYS I tried with "Converter exe" but I could not convert. See the screenshot. "RSDOC", "Sat", "Sab" and all formats do not work.
- July 31, 2018 at 2:19 pm
  
  Brian Bueno
  Ansys Employee
  
  nicolas
  
  Are you using Discovery with a regular individual subscription, or the Enterprise version for floating licenses?
  - July 31, 2018 at 2:56 pm
    
    nicolas bouley
    Subscriber
    
    BBueno_ANSYS
    
    i using Discovery with a regular individual subscription.
- July 31, 2018 at 9:13 pm
  
  Brian Bueno
  Ansys Employee
  
  nicolas
  
  Are you using a proxy server by any chance? You may need to allow access to the IP address 96.47.45.182
  - August 1, 2018 at 11:59 am
    
    nicolas bouley
    Subscriber
    
    BBueno_ANSYS
    
    not more success, it doesn't work.
- August 1, 2018 at 6:23 pm
  
  Brian Bueno
  Ansys Employee
  
  nicolas
  
  Just to clarify, does this mean you are using a proxy server and clearing that IP address did not work?
  - August 2, 2018 at 2:46 pm
    
    nicolas bouley
    Subscriber
    
    BBueno_ANSYS
    
    yes is that, but not time currently with my work for explore other parameters.