Learning Forum

[Julia Zhang]

Hi, 

 

This is my first time seeing an error like this. It happened when I was trying to extract S parameters. I did not get any error messages when I generated the ports. Does anyone have recommendations for first steps I should take for trouble shooting this? Thanks so much in advance. 

[Nathan B]

It appears there could be a pin in the pin group that has no net assignment. I would suggest that you look at the location given to see if this is the case. But it is hard to tell. If you can submit a service request, then that would be advisable. 

[Julia Zhang]

It is all of the pins 

[Julia Zhang]

Additionally, I am having trouble opening a ticket because ANSYS doesn't recognize my company account information (but it is correct to the best of my knowledge)

[Nathan B]

Please email ansys-communityhelp@ansys.com and they will help you with your account access.