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Ansys Products

Ansys Products

Discuss installation & licensing of our Ansys Teaching and Research products.
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  3. No customer found in ANSYS licensing portal

No customer found in ANSYS licensing portal

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    • August 26, 2024 at 7:32 pm
      chandra.singh
      Subscriber

      Through entitlements nothing appears. If I proceed with customer number, my institute is not registered, or I don’t know why it does not pick that number. Could you please help me with the issue.

                                                                   

    • August 27, 2024 at 10:46 am
      Rob
      Forum Moderator

      You do have software, but you're not the ASC so can't do anything on the Licencing Portal. I can't share any information on the Forum, but will ask your account manager to review the situation. I can see your name on the account, so it should be a fairly straightforward process on this side. 

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