NCode error when starting

- August 1, 2025 at 6:00 am
  
  Tom Ber
  Subscriber
  
  Hi,
  I have a problem with nCode. When I try to open it, an error appears, a dmp file is saved, and nCode shuts down. When I read the dmp file, I get the message:
  "Unable to load image ...\ ANSYS Inc\nCode\ANSYS 2024 R1 nCode DesignLife 64-bit\GlyphWorks\bin\Qt5Widgets.dll, Win32 error 0n2
  *** WARNING: Unable to verify timestamp for Qt5Widgets.dll"
  The dll file is located in the specified location. Does anyone know how to solve this error?
  I should add that when I start the stand-alone version of ncode, the program works, but the problem occurs again when I want to load a standard workflow or a previously saved .flo file.
- August 6, 2025 at 2:18 pm
  
  Rajeshwari Jadhav
  Forum Moderator
  
  Hi Tom,
  May I know if this is a academic version? Also, I will need .dmp file to understand the issue.
  If you are the academic user, please ask your Account Manager to escalate this post, I will work with you internally.