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Innovation Space

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Named User Perpetual License

- May 11, 2022 at 2:46 am
  
  JUGYEONG SHIN
  Subscriber
  
  One of my customer has Named User License which is perpetual, and the maintenance is over.
  
  When he started SpaceClaim, the error message is popped up like below:
  
  Does perpetual license need maintenance to use it?
  
  Best Regards,
  
  Jugyeong Shin
- May 11, 2022 at 5:22 am
  
  Devendra Badgujar
  Forum Moderator
  
  Hi JUGYEONG SHIN
  
  When the Maintenance is over it means that the would not be able to use and update to the versions released after their ( Maintenance ) TECS date has expired. But they should be able to use the versions released before this date.
  
  Can you please check if there license mode is set as Subscription? They can check this by launching Discovery Licensing Mode Manager from Windows Start menu. If the license option is set to floating, please set it to Subscription and try again. Then it will take the subscription license.
  
  Regards.

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