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mechanical report errors for help

- April 9, 2025 at 3:40 am
  
  2434437666
  Subscriber
  
  *** ERROR *** CP = 42340.891 TIME= 10:18:54
  An error has occurred in the Sparse Matrix Solver used by the PCG solver while factoring the matrix. Error code = 132. Please send the data leading to this operation to your technical support provider, as this will allow ANSYS, Inc to improve the program.
  *** ERROR *** CP = 42379.797 TIME= 10:19:35
  Preconditioned conjugate gradient solver error level 9999. Please send the data leading to this operation to your technical support provider, as this will allow ANSYS, Inc to improve the program.
  The display solver encountered an unknown error. Why is this error
- April 10, 2025 at 12:42 pm
  
  Gary Stofan
  Ansys Employee
  
  Error code = 132 is a generic error code. We can’t offer much advice.
  
  I assume this is a structural analysis. If so, is the model well constrained?
  - April 11, 2025 at 2:19 am
    
    2434437666
    Subscriber
    
    Ok, thank you for your answer, the model constraint may not be sufficient, but the weak spring has been opened, and similar models have been calculated in this way before, I try to calculate the constrained model again

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