Learning Forum

[jadh0185]

When I'm trying to open Ansys workbench, I'm receiving this error:

"Mechanical failed to open the database: The Mechanical editor does not have a valid license. Please refer the following directory for more information: C:Usersmme-adminAppDataLocalTemp.ansys."

Any help would be appreciated.

question: Do I need to log into my license account and keep it running by clicking on the start bottom any time I'm working with Ansys? or is it a one step process?

Thanks

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[ANSYS_MMadore]

What is the version of the ANSYS License Manager running on the license server machine? A new license file was issued 03-feb-2021 which needs to be installed to support version 2021R1, please make sure that has been done.nnThanksnMattn

[jadh0185]

thank you for the quick response. The license server was updated to v211 by the admin.n

[ANSYS_MMadore]

Is the license file that is installed showing ISSUED=03-feb-2021? If not, you are not running the correct license file and will need to install the latest license, issued 03-feb-2021.n

[jadh0185]

we are using the new licenses issued on feb 3, 2021. I am able to use Ansys Electronics desktop '21 using the same license file, but not mechanical. n

[ANSYS_MMadore]

I've reached out directly for more information.n

[jadh0185]

thank you so much. I'll get the information soonn