Learning Forum

[Edwin Burwell]

I'm having difficulty getting the Client License Utility to save the license server. It generates this error:

Could not set flexNet servers: undefined.undefined.undefined.

[Devendra Badgujar]

Hello Edwin Burwell

Please go through this article on ''Using the Ansys Client Settings Utility'' and see if that helps. 

1.2. Using the Ansys Client Settings Utility

Also go through this FAQ: Resolving issue related to special characters in server name - Knowledge Base - Ansys Discovery Forum article to see if that is generating this error.

Let me know if further assistance is needed. 

Regards. 

[Edwin Burwell]

Devendra Badgujar 

Thanks for your response. Neither of those resolved the problem.  This is what I am getting:

[Devendra Badgujar]

Edwin Burwell 

Can you please share the diagnostic files as mentioned in this page?

Discovery Floating licensing: Gathering diagnostic information - Knowledge Base - Ansys Discovery Forum

Regards.

[Edwin Burwell]

Devendra Badgujar 

I found the problem.  The client license utility need to be run as admin to write the ini file.

Thanks