TAGGED: #anysys-#licences, about-license.
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October 10, 2024 at 9:35 amxuezhiSubscriber
I have one lic file and under that file, there are different INCREMENT, with only one customer number
it has already be installed on one PC and when I try to install on others , i failed to do so because of :Did not upload file - Error: The hostid in the license file is not a valid hostid for this license server machine.
Any solution to this ? or can i use on multiple computer?
Â
XuezhiÂ
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October 10, 2024 at 12:25 pmMrunali BardeAnsys Employee
Hello Xuezhi,Â
The licenses are encrypted using host details, we cannot edit the license file manually.Â
You will have to regenerate/rehost the license file using new host details from the Ansys licensing portal --> Manage Activation tab.
Please refer to:Wishes,Â
Mrunali.
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October 11, 2024 at 8:55 amxuezhiSubscriber
When I click in , it shows "Please contact your sales representative to request a machine change."
Now the sales representative is not very contactable, any other support we can have in Singapore?
Is there any other way to share the license , there are many increments in one license file and I believe I not fully use it.Â
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October 11, 2024 at 4:11 pmMrunali BardeAnsys Employee
Hello Xuezhi,Â
Please expect to hear back from your sales representative soon.ÂFeel free to reach out for more details or updates.Â
Wishes,Â
Mrunali.Â
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