Learning Forum

[paul pladet]

? This post originally contained file attachments which have been removed in compliance with the updated Ansys Learning Forum Terms & Conditions

Hello,   i am trying to install the licensemanager, but somehow i am not able to do this, any idea why? See attachements for more information.

[Subashni Ravichandran]

Hello Paesc

Let me check with my licensing team and get back to you.

[paul pladet]

Subashni Any News regarding this?

[Subashni Ravichandran]

Hello Paesc

I apologise for the delay.

Can you please raise this issue on the Ansys Customer portal?
As this is not a Discovery related issue, this Forum is not the appropriate place for support.

[paul pladet]

Subashni Hello, i have solved the problem already. I had installed it as admin, but somehow not everything was installed. I have copied the content from the folder: C:Program FilesANSYS IncShared FilesLicensingwinx64 from my pc to the customers pc and now everything works.

[Subashni Ravichandran]

Paesc It could be that some install files got corrupted during download or otherwise. In case this issue occurs again please feel free to raise a service request on Ansys customer portal