License error, licensed number of users already reached

- October 24, 2019 at 2:07 am
  
  joepa_2017
  Subscriber
  
  I am getting an error that says that the licensed number of users has already been reached. However, I just renewed the ANSYS license last week. I am the only user on the license. It was only installed on my computer. Has anyone already figured out a way to resolve this?
- October 24, 2019 at 10:10 pm
  
  tsiriaks
  Ansys Employee
  
  If you are the sole user and the licenses are hosted locally on your machine, stop the ANSYS License Manager, then open the Task Manager and make sure that there are no ANSYS related processes running (except Tomcat) , start the ANSYS License Manager again, wait a minute and check the license status to see if every license is available
- October 28, 2019 at 8:59 pm
  
  joepa_2017
  Subscriber
  
  This seems to fix the problem. There were several ANSYS processes running in the background that I wouldn't have detected without the task manager.
- October 28, 2019 at 11:35 pm
  
  tsiriaks
  Ansys Employee
  
  That's great ! Thank you for the update.
  
  Win
- January 6, 2023 at 6:55 pm
  
  Daian Alberto Erviti
  Subscriber
  
  Hello everyone.
  I just reboot my PC and it solved.
  Greatings from Argentina !