Learning Forum

[Ben Czajkowski]

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I am having trouble starting the License Manager, please see attached

[Subashni Ravichandran]

Hello Ben Czajkowski

I'm looking into this. I will get back to you soon.

[mf]

Hi Ben Czajkowski
As shown in the PDF you havn't installed the license file which ANSYS should have send you per mail.

Im curious, did you order a Floating license or a perpetual? 

[Ben Czajkowski]

Hello, I believe the issue is the license manager is trying to run the ANSYS Licensing Interconnect without FlexNet. I need to select the default setting, but I do not know what path to select the License File to Install? See attached.

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[Subashni Ravichandran]

Hello Ben Czajkowski It looks like you have a Subscription license. Is that correct? If so, you don't need to run the license manager as your license will be verified online upon login. Please follow the instructions on this page to switch the licensing mode to Subscription. After that is done, please launch Discovery, when a login is prompted please login with your details for license verification.

[Ben Czajkowski]

Thanks for your help with this, I do have a subscription, and my Licensing Mode Manager is set to Subscription. This is the error that I am receiving when I attempt to start up Discovery, see attached.

? This post originally contained file attachments which have been removed in compliance with the updated Ansys Learning Forum Terms & Conditions

[Subashni Ravichandran]

Hello Ben Czajkowski Can you please try reinstalling Discovery with "Run as Administrator"? It looks like an issue with your install. If this does not resolve the issue, please go through #6 in the Troubleshooting Document and share the files as mentioned there.