Issue with Zemax and SPEOS

- July 10, 2024 at 8:17 pm
  
  Jamal Mousa
  Subscriber
  
  We are licensed for Ansys Multiphysics product. I get my licncses for our central licncses server from Ansys portal. There are two applications Zemax and SPEOS and they supposed to be part of our Ansys Multiphysics license. But “Ansys License Manager Release 2024 R1” does not show the two packages and the users also can see any license for these two. Every time I contact the Rep Ansys his answer is we have the license for sub product Zemax and SPEOS and we should have them under our license agreement. This issue been lingering for a long time. I need a help to figure out what is wrong is it in the licncses or in the process.
  Thanks
- July 12, 2024 at 1:32 pm
  
  ANSYS_MMadore
  Ansys Employee
  
  Hello Jamal, I will reach out to you directly to address this request.