How to uninstall expired Discovery Live Student?

- November 9, 2018 at 3:29 am
  
  Jairo
  Subscriber
  
  I was impressed by the free student software and wanted to test them. I downloaded the installer for Discovery Live Student, but that was in June, and I waited many months to run it. Now that I've run it, it says the copy is "expired", and it doesn't appear in the uninstall list.
  
  And when I try to download a new installer, I get an error message "Reference #30.a5ff1fc9.1541733970.17b05306".
  
  Please, how do I uninstall it now? And how do I download a new free copy?
- November 9, 2018 at 7:44 pm
  
  tsiriaks
  Ansys Employee
  
  Hi Jairo,
  
  You don't have to uninstall or reinstall it to renew your license. See the trick described here
  
  /forum/forums/topic/license-refresh-without-changing-the-version-of-ansys/?order=all#comment-a42e3ba1-6b6c-450a-ac59-a96f0107b975
  
  The download issue has been reported a few times this past week, can you try resolutions from these threads
  
  /forum/forums/topic/error-downloading-ansys-19-2-student-version/
  
  /forum/forums/topic/ensight-product-download-error/
  
  Thanks,
  
  Win
- November 16, 2018 at 7:34 pm
  
  Jairo
  Subscriber
  
  Than you, tsiriaks!