Graphic card

- September 21, 2022 at 3:15 am
  
  cbur
  Subscriber
  
  Hello,
  
  One of our customers has a problem with the launch of Discovery:
  His graphics card seems to have insufficient resources (Nvidia T600)
  
  It's strange because this card has 4Gb of video Ram and it is rated valid on your PDF of tested cards.
  We have updated the drivers and it still doesn't work...
  
  Do you have any idea? ( PS: the PC is new)
  
  Regards
- September 21, 2022 at 4:04 am
  
  Devendra Badgujar
  Forum Moderator
  
  Hello charlie
  
  Let me check this and get back to you.
- September 21, 2022 at 9:52 am
  
  Devendra Badgujar
  Forum Moderator
  
  Hello charlie
  
  Please try disabling Intel graphics on the machine and see if that helps.
  
  Although minimum 4Gb is required, 8 GB dedicated GPU RAM is recommended. Please try rolling back to an older version of the graphics driver and see if that helps (avoid the 5xx.x graphic card driver, as it has shown some other issues).
  
  Regards.
  - September 22, 2022 at 10:53 am
    
    cbur
    Subscriber
    
    Devendra Badgujar Thank you for your feedback, I will check with the client and let you know. regards