Learning Forum

[Peter Kelly-Zion]

When I open Fluent, the Fluent Launcher window opens but when I select the Meshing option, the window disappears and nothing launches. (Fluent does open when I select the Solution option.) I would appreciate assistance in solving this problem. Thanks in advance.

[Rajeshwari Jadhav]

Hi Peter,

Can you please try the following steps:

1. Can you click on reset and then try to launch the application?

   
   

2. Check if you have an updated graphics card if not then update it from NVIDIA’s website, here is the documented list of tested and thereby supported graphics drivers for Ansys applications: Graphics Card Tested.
3. Can you clear the cache (type %appdata% in the address bar) and rename the Ansys folder to Ansys.old, rename .cfx and fluent.conf folder(C:/Users/username) and relaunch the application.
4. Check and make sure the working directory is somewhere short and local.
5. Can you check if there is any Security software/ Antivirus blocking the Ansys application?

[Peter Kelly-Zion]

Thanks so much! Clicking Reset seems to have solved the problem.