Fluent 2024 R1 License Error

- February 27, 2024 at 9:08 pm
  
  Rob Sluban
  Subscriber
  
  Current version of Ansys Fluent (2024 R1) does not connect to license server (see image below). Previous version versions of Ansys Fluent have no issuses of connecting to the server. Pease adivise on how to correct this disconect.
- March 18, 2024 at 9:57 am
  
  Mrunali Barde
  Ansys Employee
  
  Hello Rob,
  I assume you are using the academic version? Can you please go to the 'C:\Program Files\ANSYS Inc\Shared Files\Licensing\ansyslmd.ini' file and delete keywords similar to 'Shared Web License'?
  
  I hope this helps,
  Mrunali.
- March 18, 2024 at 1:59 pm
  
  Rob Sluban
  Subscriber
  
  Hi Mrunali, no we are not using the Academic verion, we are using a Shared Web License Server.
  We do have academic licensing that we have purchaed for $20,000+.
  Our customer number is 370790.
  Please advise.
  Rob
- March 18, 2024 at 2:46 pm
  
  Rob
  Forum Moderator
  
  Did you update the licence manager to 2024R1 too?
- March 18, 2024 at 2:51 pm
  
  Rob Sluban
  Subscriber
  
  No we did not. Our current version is 2021.
- March 18, 2024 at 3:12 pm
  
  Rob
  Forum Moderator
  
  That may be a factor, you can use older releases with the LM but generally not newer ones.
- May 6, 2024 at 5:54 pm
  
  Rob Sluban
  Subscriber
  
  Hi Mrunali, I am attempting to update the License server to a newer version 2023R1 or 2024R1.
  After exraction the .tgz package, and running "INSTALL" as a program I recive the following cmd line messages.
  /Downloads$ ./INSTALL
  copying necessary files to /tmp/ans_install_tmp10965/
  Executing /tmp/ans_install_tmp10965/instcore
  Warning: Ignoring XDG_SESSION_TYPE=wayland on Gnome. Use QT_QPA_PLATFORM=wayland to run on Wayland anyway.
  qt.qpa.plugin: Could not load the Qt platform plugin "xcb" in "" even though it was found.
  This application failed to start because no Qt platform plugin could be initialized. Reinstalling the application may fix this problem.
  
  Available platform plugins are: xcb.
  
  Aborted (core dumped)
  Please advise.
  
  Rob
- May 7, 2024 at 1:22 pm
  
  George Karnos
  Ansys Employee
  
  Hello Rob,
  I recommend to check the Supported Operating systems for 24.1:
  ansys-2024-r1-platform-support-by-application.pdf
  
  Also, verify that all the prerequisites and required libraries are install as per the installation guide for linux.
- May 7, 2024 at 3:24 pm
  
  Rob Sluban
  Subscriber
  
  Hi George,
  I installed the required librairires but I also had to "apt install gt5dxcb-plugin" .
  The installer is now launching, Next step is to test the LM with Fluent 2024.
- May 8, 2024 at 1:50 pm
  
  Rob Sluban
  Subscriber
  
  Update: Fluent 2024 R1 is now working with updated License Manager.
  Thank-you