Learning Forum

[Roberto]

Hello

When starting the software this error often comes out, when I open SpaceClaim, how do I solve it? What is the cause?

Could it be the graphics card's fault, which is integrated?

 Intel(R) HD Graphics 530

Regards

[Devendra Badgujar]

Hello Roberto, 

Is it when you open any specific file or doing any specific operation? 

Can you please try clearing user settings clearing temp files? In the meantime will check if this is something known. 

Thank you,

Devendra

[Roberto]

Hello Devendra

The error occurs when starting the program, or while using

Regards

[Roberto]

By temporary files do you mean the ones inside the app data path?C:\Users\Name\AppData\Roaming\SpaceClaim\DiscoverySpaceClaim23.2

[Devendra Badgujar]

Hello Roberto, 

Which version and what language is set when using SpaceClaim?

Try resetting your options. These are kept in place even when uninstalling.

Go to File > SpaceClaim Options > Advanced > Reset All User Settings.

Try Deleting the contents of %appdata%\Local\SpaceClaim.

Regards,

Devendra

[Roberto]

Hello, I solved the problem by deleting the temporary files and resetting the settings

Regards

[Devendra Badgujar]

Hello Roberto, 

Thanks for the update. Glad to know it worked. 

Regards,

Devendra