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Error HRESULT E_FAIL Returned by COM Component Call

    • Zeyang Jiang
      Subscriber

      I am attempting to generate a 3D ROM, but I am facing the following error during the update of the ROM Builder component:

      Update failure for 3D ROM in ROM Builder component. A call to the COM component returned the error HRESULT E_FAIL.

      I have tried the following steps, but the problem persists:

      1. Ensured that I have sufficient permissions to access and modify files and settings related to ANSYS.
      2. Attempted to re-register the relevant COM components.
      3. Updated ANSYS to the latest version.

      I am experiencing this issue on Windows 11, but not on Windows 10. Has anyone else encountered a similar issue? Are there any other solutions or suggestions?

    • George Karnos
      Ansys Employee

      Hello,

      Suggest to check/reinstall reprequisites.

      Product & CAD Configuration Manager and select Check for Required Prerequisites or Install Required Prerequisites.

      You can also install them manually from under the root \prereq directory of the media/download package

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