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3D Design

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Topics related to Ansys Discovery and Ansys SpaceClaim.
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Email verification

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    • November 27, 2023 at 8:41 am
      Lukas Janicek
      Subscriber

      Hello,

      Our customer who owns classic SpaceClaim should be switching to Discovery licensing in the future, but wants to test the differences first.

      I sent him a link to the trial version, but when he wants to sign up, the email verification doesn't work, you can see in the picture. This issue has been since Tuesday.

      Could you tell me when the verification will work?

       

       

      Have a nice day,

      Lukas

    • November 28, 2023 at 2:36 pm
      Devendra Badgujar
      Forum Moderator

      Hello Lucas, 

      Let me check and get back to you on this. 

      Regards,

      Devendra

    • November 29, 2023 at 4:39 pm
      Devendra Badgujar
      Forum Moderator

      Hello Lucas, 

      Email verification is working fine and we found no issue. Please can you ask the user to try once in incognito browser and let me know if the issue persists. 

      Regards,

      Devendra 

      • November 30, 2023 at 7:39 am
        Lukas Janicek
        Subscriber

        Hello Devendra, this issue was fixed yesterday morning.

        Thank you.

         

        Regards,

        Lukas

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