Learning Forum

[wphill16]

Hello, We are experienced a long delay in loading STK since the new Export Control (EAR) message started appearing a few days ago. See the screenshot of the message below.

Does anyone know how to resolve the delayed loading in STK after accepting the EAR message?

Thanks!

[Ashish Khemka]

Hi,

The pop up message means that either you, or someone in your network license, now has a licensed product under ECCN 9D515. This pop-up would not cause STK to start up slowly.

However, there are things that could have changed to make STK start up slowly. There is a useful knowledge article they can take a look at and give the troubleshooting steps a try to see if it resolves their issues. This article can be found here: https://analyticalgraphics.my.site.com/faqs/articles/Knowledge/Why-does-STK-start-up-slowly-How-can-I-improve-the-startup-speed

 

Hope this helps.

Regards,

Ashish Khemka