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Ansys Products

Ansys Products

Discuss installation & licensing of our Ansys Teaching and Research products.

EAR Message and Delayed Loading of STK

    • wphill16
      Subscriber

      Hello, We are experienced a long delay in loading STK since the new Export Control (EAR) message started appearing a few days ago. See the screenshot of the message below.

      Export Control Message

      Does anyone know how to resolve the delayed loading in STK after accepting the EAR message?

      Thanks!

    • Ashish Khemka
      Forum Moderator

      Hi,

      The pop up message means that either you, or someone in your network license, now has a licensed product under ECCN 9D515. This pop-up would not cause STK to start up slowly.

      However, there are things that could have changed to make STK start up slowly. There is a useful knowledge article they can take a look at and give the troubleshooting steps a try to see if it resolves their issues. This article can be found here: https://analyticalgraphics.my.site.com/faqs/articles/Knowledge/Why-does-STK-start-up-slowly-How-can-I-improve-the-startup-speed

       

      Hope this helps.

      Regards,

      Ashish Khemka

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