Learning Forum

[Thrideep kumar Nirappil]

i am using Ansys student version 2024R2, Design modeler geometry not opening, showing error that geometry editor closed abnormally. I have unistalled and installed software, deleted app data and temp files, restared laptop. Still same problem, anybody please help with this issue.

[Mrunali Barde]

Hello Thirdeep, 

Can you please try the below steps and let me know?

1. Close all workbench sessions. 

2. Rename ‘ %temp%\.ansys’ to ‘‘ %temp%\.ansys.old’

3. Rename ‘AppData\Roaming\Ansys’ to ‘AppData\Roaming\Ansys.old’

4. Rename ‘Documents\Ansoft’ to ‘Documents\Ansoft.old’ (if any)
5. Try again. 

With that, can you please check if there are pending graphics drivers updates?

I hope this helps, 
Mrunali.

[Thrideep kumar Nirappil]

 

 

Hello Mrunali Barde, 

I have done all steps that mentioned by you. Also updated my graphic driver to latest.

Same problem still continue, New design modeler geometry not opening. i have attached the screenshot. Thrideepnt1987@gmail.com

 

 

 

[shanmugapriyansv]

I am also getting the same error in design modeler as well as in meshing. I have server-client license, they work fine in client system and the trouble is in server system.

[gourav gupta]

I am also facing same problem, kindly provide better solution for this problem. i also installed and uninstalled so many times by same problem occured to me as well.