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May 18, 2024 at 7:25 am
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May 20, 2024 at 5:48 pmGeorge KarnosAnsys Employee
This may be caused by permissions.
Did you right-click on the setup.exe and choose “run as administrator”?
Also, it may be another software preventing it from installing(virus scanner)
Also, check the Windows Event Viewer for a more descriptive error. -
September 24, 2024 at 2:33 pmr.wilkinson8835Subscriber
I am experiencing a similar issue with Ansys Student. I have resolved the critical error issue on Windows using: WIN + R > %appdata% > ansys\v2242\ProdConfig\uninstall_data.data and deleting this file.
However, I am now experiencing error messages at the end of the installation process. This is still occuring after refrshing PC. I have over 200GB of free space…
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