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cluster

- November 26, 2019 at 6:48 pm
  
  sobhanis
  Subscriber
  
  Hi
  
  whenever I tried to access cluster I got the attached error. Does anybody know how can I fix it?
  
  P.S I checked it with mobaXterm and I had the access.
- November 26, 2019 at 10:08 pm
  
  tsiriaks
  Ansys Employee
  
  can you try using IP address for the 'submit host' ?
- November 26, 2019 at 11:41 pm
  
  sobhanis
  Subscriber
  
  yes
- December 2, 2019 at 5:59 pm
  
  tsiriaks
  Ansys Employee
  
  does that make any difference ?
- December 2, 2019 at 7:02 pm
  
  sobhanis
  Subscriber
  
  No. same error shows up
- December 2, 2019 at 10:55 pm
  
  tsiriaks
  Ansys Employee
  
  From your machine, can you ssh to that submit host with the credential you put in the boxes in RSM window ? Please post the screenshot of this.
- December 4, 2019 at 9:39 pm
  
  sobhanis
  Subscriber
- December 5, 2019 at 12:19 am
  
  tsiriaks
  Ansys Employee
  
  I see. Did you have to press 'enter' when you first log into it ? If so, that's the issue.
  
  I recommend contacting Mike Sander, if he still works there, he was the cluster admin that worked with me to help Ali Tabei getting RSM Mechanical setup properly.
  
  There were a bunch of issues although most shouldn't be user specific (meaning they are already resolved and do not apply to you now)

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