Learning Forum

[Roberto]

Hello 

I would like to change account administrator email as the email no longer exists

Regards

[Devendra Badgujar]

Hello Roberto

Please share the new email address and customer number to ansys-discovery-support@ansys.com.

I will do the change. Thanks.

[Devendra Badgujar]

Hello Roberto

The new email address is not registered yet, so I am not able to add the email address as admin. 

Please ask them to go to https://myaccount.ansys.com sign up and complete their information in their profile settings.  Let me know once it's done and I can do the change.

Regards. 

[Roberto]

Devendra Badgujar Hello 

I tell the customer to create account, as soon as they do I will update you
 

Regards

[Devendra Badgujar]

Roberto 

Any update on this from the customer? 

[Roberto]

Hello Devendra Badgujar

sorry I didn't tell you more , for now let's wait .
The customer has to get a new pc and is still thinking about changing email , when he is sure about the email to use I will update you

Regards

[Devendra Badgujar]

Roberto 

No problem, thanks for letting me know. 

Regards.