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[czhang4]

i have tried many times based on the solution in this web. but it still can't be installed in my computor and error show machine configruation fail and failed to launch configrethismachine.exe: error code -1

i also run this program in administor, it show below error. i try to install ansysEM 2023R2, it is OK.

at present i have try all the methods, it doesn't work.

[Rajeshwari Jadhav]

Hi,

Please check if you have permission to write in C drive.

 

[czhang4]

yes, i have permission. i can install ansysEM 2024R1 successfully.

[Rajeshwari Jadhav]

Try below steps:

Solution 1:

Go to START > ‘Edit the System Environment Variables’ > click Environment Variables.
Under the System Variables, please click NEW and create a new variable. ANSYS_EM_DONOT_PRELOAD_3DDRIVER_DLL=1 to disable the call and check if it resolves the problem.
Solution 2:
1. Update the graphics driver
2. Go to C:\Program Files\AnsysEM\v232\Win64\config, then right click on the "ConfigureThisMachine.exe" and run as administrator.
Solution 3:
1. Open Windows File Explorer and type this in the address bar %TEMP%
2. Make sure that your system can see hidden files, then look into this %TEMP% directory for a copy of ConfigureThisMachine.exe.init.log and delete this.
3. Go to C:\Program Files\AnsysEM\v232\Win64\config , then right click on the "ConfigureThisMachine.exe" and run as administrator.
Solution 4:
Rename C:\Users\Documents\Ansoft  to Ansoft.old

[czhang4]

at present, i also try it, it still can't work. i don't know why only 2024 R2 can't be installed