Learning Forum

[tcsoftware]

I recently had issues with the student version of Ansys on multiple laptops and I encountered the same error on 1 or 2 computers with the standard Ansys install. When I open the software I get the error for a port argument (refer to picture). I also noticed its not just this software, its the entire student package. After reading online and I found the following:

 

1) go into c:\windows\system32\.ansys and change the name of the duplicate file (it also mentioned to look for a duplicate libiomp5...dll file in multiple locations but could not find that either)

• went to location but there was no duplicate

2) go to logs location indicated in the error and read the details of error

• went to said location and there were no error logs

3) uninstalled and reinstalled

• same issues

4) check computer specs to see if there are issues

• everything is in range

5) did computer updates

 

anyone have advice since I noticed this seems to be a recuring issues with 2019-current software?

[George Karnos]

Hi,
Recommend to check firewall.
Verify that Firewall or virus software is not blocking software.