Learning Forum

[Kong Chun Fung Winston]

Hi:

Seem that my Ansys is malfunctioning, the inserted geometery model cannot be displayed in the XY plate after I pressed the generatation button. Only there are some dot lines displayed when I moved the cruser near the object. Does anyone faced to this problem? 

[Aniket]

Your import seems to have some issues, as it has a yellow check mark instead of green when it succeeds. You can right-click on the import and click on show errors.

-Aniket

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[Kong Chun Fung Winston]

Dear Aniket:

Thanks for your reply. However, this issue happened when I re-installed the Ansys 2023 R1. Even I drawn a retangle and used the rotation function to draw a Cylinder, the cylinder volume did not generate after pressing the generation button.

My cylinder is using a retangle and rotated at Y-axis, it was selected as "Add frozen" function. However, the cylinder volume cannot display, only the dot lines will be showen when my curser is getting closer to it. 

Actually, when I re-installed this Ansys 2023 R1, there is an error that the VC_redist.x64.exe cannot be installed, I downloaded the VC_redist.x64.exe so that the program can be started normally. However, this fault happened. Even I cannot find my model in the mesh window.

May I know this is the software crashed or setting problems. Thanks!

Winston

[Aniket]

There seems an error related to OpenGL on the screen does your system meet minimum hardware requirements for Ansys products mentioned here:

https://www.ansys.com/academic/students/ansys-student

-Aniket

How to access Ansys help links

Guidelines for Posting on Ansys Learning Forum

[Kong Chun Fung Winston]

Dear Aniket:

Thank you for your reply. I am actually using my MACBook Pro with Parallel Desktop software to run a virtual Window 11. Here are some hardware as shown below.

1. Apple M2 
2. 16GB LPDDR5 RAM
3. 256GB SSD
4. Graphic card presented

Please let me know if there are further requirements of my computer.

Thanks!

Winston

[Philippe TRAORE]

I have exactly the same problem, I cannot display 3D objetcs  when generating them , they do not appear. I have a Mc Book Pro (M1) + Parallel Desktop + windows 11. I don't know from where this problem does come from. I suspect it has something todo with Parallel Desktop because I know someone with a Virtual machine Windows 11, installed instead of Parallel Desktop who does not experience this problem.  Something  weird happen too with VC_redist.x64.exe. When installing Ansys 2023 R2, the installer says VC_redist.x64.exe is not installed. I installed it manually (just run it actually) the installation continue but I'm not sure it works as it should... 

Does anyone solved this problem ?

[Philippe TRAORE]

I have updated MacOS to Sonoma 14.1.2 and Parallel Desktop V19 and now the problem is solved !