Ansys Products

Ansys Products

Discuss installation & licensing of our Ansys Teaching and Research products

AnsysWBU.exe encountered a problem.

    • HSIANG-CHIEH CHEN
      Subscriber

      When I try to update all design points, encounter some problem, I've try some methods on the forum, but they didn't wook.

      Thank you for any help you can provide.

    • Zoi Stavrothanasi
      Ansys Employee

      Hello,

      Unfortunatelly these crash errors need further investigation to understand the cause of the issue. This type of investigation is in scope of the technical support which needs the coopeartion with the development team. The crash that creates a dump files sometimes if even related to bugs. 

      I'm sorry, but we can't provide support for this specific issue as it falls outside our current eligibility criteria.

      Thank you for your understanding.

       

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